Business Details
38 Years
experience
Premier Family Entertainment Center Solutions
Established in 1988, we have dedicated ourselves to becoming a leader in currency-operated entertainment and on-premise promotions. Our team brings decades of combined experience in providing arcade games, jukeboxes, and ATMs to businesses across the Midwest and select national markets. We specialize in creating engaging experiences that drive foot traffic, extend patron stays, and increase recurring revenue through leagues, tournaments, and community-building initiatives. Our strategic partnerships and access to cutting-edge equipment ensure clients receive innovative solutions tailored to their unique needs. With offices in Columbus and Indianapolis, we combine local expertise with national reach to maximize profitability for our clients. Our commitment to excellence is reflected in our reputation for superior service quality, equipment selection, and customer satisfaction.We continuously invest in new products and ideas, differentiating ourselves from national operators who rely on outdated inventory. Our team of seasoned professionals works closely with clients from initial planning through implementation, ensuring optimal layouts, pricing strategies, and promotional campaigns. This hands-on approach has enabled us to operate over 50 game room locations successfully. Our affiliation with Shaffer Distributing Company, one of the largest amusement equipment distributors in the US, provides us with early access to industry innovations. This strategic advantage allows us to maintain relevance in a rapidly evolving market while consistently delivering value to our partners.
Services
Currency-operated games
Jukebox rentals
Dart leagues
Pool leagues
ATM services
Golden Tee Golf
Silver Strike Bowling
FEC consultation
Promotional programs
Equipment maintenance
Details
- Year established: 1988
Highlights and features
- We have over 30 years of experience in entertainment equipment and promotions
- We operate the largest soft-tip dart tournament in the Ohio Valley region
- Our team includes fourth-generation family leadership with deep industry expertise
- We provide early access to cutting-edge equipment through our distributor network
- We offer customized solutions for game room layouts and promotional strategies
What people say
Best in class service
Largest dart tournament
Reliable equipment
Expert staff
Effective promotions
Services
Currency-operated games
We provide modern arcade games that drive foot traffic and increase dwell time in entertainment venues. Our equipment selection includes the latest interactive experiences that encourage repeat visits. Regular maintenance ensures optimal performance and revenue generation for business owners.
Dart leagues
We organize competitive dart leagues and tournaments that build player communities and boost establishment revenue. Our Arachnid electronic dart boards feature advanced scoring systems for competitive play. The annual Summer Showdown attracts top regional talent for high-stakes competition.
Jukebox rentals
Our Touch Tunes jukeboxes offer digital music platforms that enhance customer experience and increase sales. The integrated app system creates engagement opportunities while premium JBL sound packages deliver superior audio quality for any venue environment.
FEC consultation
We provide comprehensive planning services for family entertainment centers from initial layout to ongoing optimization. Our experts develop customized pricing strategies and promotional programs that maximize profitability. This includes equipment trials and major attraction planning for new venues.
ATM services
We install and maintain ATMs that keep customers on-site while reducing credit card transaction costs. Our full-service solution includes equipment provision, cash supply, and technical support to ensure reliable access to funds for your patrons.
People
Scott Shaffer
President
Fourth-generation family member leading Shaffer Entertainment with over 20 years in the amusement industry. Focuses on strategic growth and maintaining family legacy while implementing modern business practices.
John Clapham
Senior Vice President
Over 25 years of experience in entertainment operations. Oversees daily business activities and client relationships while ensuring service excellence across all company locations.
Kelly Norton
Chief Financial Officer
Manages financial operations with a focus on sustainable growth. Brings 15+ years of accounting expertise to optimize financial performance and strategic investments.
Matt Hogan
Customer Success Director
Ensures client satisfaction through proactive support and relationship management. With 12 years in the industry, he focuses on delivering tailored solutions that meet specific business needs.
Robin Neely
Technical Operations Director
Oversees technical services and equipment maintenance. 18 years of experience in amusement technology ensures reliable operation of all gaming and entertainment systems we provide.
Questions
What types of businesses do you serve?
We serve bars, taverns, bowling centers, family entertainment centers, movie theaters, and restaurants across the Midwest and select national accounts.
How do your promotions increase sales?
Our leagues and tournaments drive foot traffic, extend patron stays, and create recurring revenue through engaged player communities that return regularly.
What equipment do you provide?
We offer arcade games, jukeboxes, ATMs, electronic dart boards, pool tables, and redemption equipment with regular technology updates.
Do you operate nationally?
While based in Ohio and Indiana, we provide services to corporate accounts throughout the United States through our expanded network.
How do you support league operations?
We organize leagues, tournaments, and Facebook communities with dedicated coordinators managing sign-ups, schedules, and player engagement activities.
What makes you different from competitors?
We combine local expertise with national resources, offering customized solutions, faster service, and earlier access to new technologies through our distributor network.
Videos
Reviews (2)
Jessica Coburn
Jun 24, 2021
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Shaffer is amazing and the dart coordinator Tom is awesome. He runs these leagues with great professionalism. He works his butt off to make sure everything and everyone are taken care. He also is not a babysitter. So to the person who said he allows players to abuse others make sure you're not on the abusing end as well. Its extremely hard to make sure everything runs smoothly without people acting like toddlers. The majority of us are mature enough to be adults in today's world. Thank you Tom Ceckitti for running this dart life that I've fallen in love with
Addison Kincaid
Dec 23, 2018
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Worse experience at the Deer Creek state park arcade sponsored by this company / arcade machines were broke / called 3 times and the prize hub had minimal options and no large prices! Plus the prizes they did have the machine said sorry not available! Waste of money!
