ABC Hardware Rental Special Events

Everyone here was friendly and happy to help me find what I needed. Staff was knowledgeable

Just purchased a Honda rear tine tiller from Bobby at ABC Hardware, Rental & Special Events and Used Equipment Experts. Excellent experience, great customer service and delivery was perfect. What a relief these days to have a postive buying exerience and deal with folks who are honest and do exactly what they say! Would highly recommend Bobby and his team to anyone.

WNY friends. Never, and I mean never, do business with ABC Hardware, Rental, And Special Events. The lack of professionalism from their tent guy Richie and his side business is appalling. My wedding was mad a disaster due to their pure lack of professionalism. They were late, wouldn't give me a final price, screwed the order up, blew up the brides phone on the wedding day after being given other points of contact, won't give us a time frame to pick up the tent, cat called the women in the bridal party (especially me), etc, and then made me out to be some sort of irrational crazy person when I got upset.

When I contacted ABC to get his details as to not drag the whole company threw the mud, they lied and said the wouldn't contact him and proceeded to transfer me to him twice. Horrible horrible service. ABC Hardware Rental Special Events

Needed a minute electrical component. Looked at price, double of home depot. When they said it was non returnable ( didn't know if it was the right component). I went to home depot.

I took a practically new self propelling lawnmower tht had "Only" been used to mow about 10 times bcuz I had another older self propelling mower tht I used all the time to cut my lawn & the New self propelling mower was my backup in case the old 1 failed! Well the old 1 failed so I took it to ABC for their $59.99 tune-up well when I picked the mower up & Paid the Bill in Full started it & noticed tht it started well however now the Self propelling was Not working I contacted ABC right away & talked to Andy he stated tht he checked & started self propelling mower & tht all was fine I told him tht the self propelling was not working he told me to bring it in & he would take a look at it well I brought it back but he was not there at the time so I explained it to another employee who i did not get his name but he was Very Unprofessional & disrespectful & attempted to speak to me as if I was a child W/out any knowledge & I was his Senior & a Senior Citizen as well he continued to insinuate tht I did something to my self propelling mower or tht it was like tht when I brought it & I couldn't take tht type of bad customer service anymore & I told him tht I don't have time for those type of games if it was like tht when I brought it than I would have told ABC about it " So they could have fixed it " if tht was the case so I took my mower and receipt & I Will NEVER bring anything to ABC to be repaired/Tuned-Up/ rent any tools/ or buy any Merchandise EVER Again Whoever this Employee was / was Disrespectful/Unprofessional & didn't even start the mower to see what the problem was but continued to make insinuations.

If this is the type Employee representation tht ABC of Customer service has to Offer to paying customers than I Will Not do business W/ this business any more & I would Caution all other Paying Customers to go elsewhere as I will go to Home Depot/Lowe's/ Valu for the Customer Service tht ABC refuses to Give!

They helped me as I came into the store always greeted ppl when they came in also a good help

The counterperson was very helpful. I really didn't know what I was looking for but he listened and found something that suited the purpose and it worked very well.

Reasonable prices on selected items. Place to get your keys cut/ duplicate. I go here yearly to get a special bottle of very potent liquid to clear my drainage system. Works very well. It must be poured into the drain hole in your basement and NOT YOUR PIPES.

Rented snake and their attachment broke off in drain and never cleared drain. Took back to store and not only did I have to pay $110 for the attachment but still paid full price for snake. Take the drive to Kenmore Rental at half the price

We are starting a Women's Sober Living House in the area and ABC was so generous to donate their equipment so we we able to restore the hardwood floors. They went beyond our expectations to help with this valuable community project. We will definitely be supporting our local business from now on! Thank you! Women's Sober Housing of WNY

I had to replace glass in the bottom of my door with plexiglass they did the cut exact it came out beautiful and the thickness was great and it took all of maybe five minutes if that.

Just attended an awesome surprise anniversary party set up by ABC Hardware & Rental. The 20x30 west coast frame tent they installed looked brand new. The party also had tables, white folding chairs and cocktail tables and all the equipment looked great. The crew set up the event a couple days ahead of time so my friends didn't have to worry the day of the party. Everyone at the party was talking about how nice the tent looked and how grateful they were to have it because it was very hot that day. Great job ABC.